SHIPPING & RETURNS
1. Refund requests must be made and returned within 20 days of delivery date, unfortunately, no refunds will be made for a change of mind. After 20 days from delivery date you must contact Rarebreed Customer Service to determine the best course
of action. Rarebreed will not issue refunds for products purchased through other entities,
such as distributors or retail partners.
2. A copy of the Rarebreed credit card purchase receipt, and a copy of the original
Rarebreed invoice may be requested prior to Rarebreed Customer Service issuing a Return
3. Unit must be in like-new condition and unworn and returned in original packaging with all original
accessories, literature and other components. Rarebreed reserves the right to reject any
refund request if the product is received damaged or if any accessories, literature or
other original components are missing.
4. A Return Authorization (RA) number must be obtained prior to returning the product;
to request an RA number, please contact us, and provide the following information:
Reason for Refund
Date of Purchase
Unit Serial Number
5. Please mark with the RA number on the outside of the package.
6. A copy of the Rarebreed credit card purchase receipt, and a copy of the original
Rarebreed invoice should be placed inside the return package so that it is easily visible.
7. Products received without an RA number and the required documentation as
specified above may not be accepted or processed for return.
8. Products received that do not meet the above return criteria may be returned to the
customer via ground shipment.
9. You may be responsible for shipping costs for returning the product to Rarebreed’s
location. Product should be shipped so that it can be tracked and/or
insured; Rarebreed is not responsible for products lost or damaged during return shipment.
10. Returns may be subjected to a 10% restocking fee. Shipping charges may be nonrefundable.
11. Funds will be credited within 5 days of receipt of returned product pending
qualification and subject to above criteria.